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Protection of Personal Data

Web Site Visitors/Cookie Clarification Text

 

Antalya Dentalart Ağız Ve Diş Sağlığı Polikliniği Turizm Ticaret Limited Şirketi (“Hereinafter referred to as ‘ZenSmileTown’.”) is defined as data controller since it processes your personal data according to the Law Number 6698 On Protection of Personal Data. According to the article no.10 of the Law under the heading “Obligation of Clarification”,  data controllers must inform the real persons whose personal data they have processed concerning certain issues. 

This text has been prepared by ZenSmile for both compliance with the relevant legislation and being transparent and accountable. 

Relevant Person: We process your personal data by cookies and different identifiers since you visit our website under the domain name  [zensmiletown.com] and in this context, you are defined by the Law as data controller. 

Data Controller: Data controller determines the purposes and the tools for processing personal data concerning your personal data and is responsible for establishing and managing data recording system. [Zensmiletown].

INFORMATION CONCERNING COOKIES;

However, we process some of your personal data through cookies on our website.

Cookies are defined as the technologies such as advertisement identities and web identifiers (all these technologies will be referred to as “Cookie.”)

What is Cookie?

Cookies are very small text files recorded by the internet sites you visit on your computer (or other devices such as smart telephone or tablet) through web browsers and generally consist of letters and numbers. Cookies ensure that user and device are defined and certain information concerning user’s preferences and past transactions is collected. Cookies are created by the servers managing the web site you visit. Thus, when the visitor visits the same website, server may understand this. Cookies can be described as identity cards informing the website owners that the same visitor has visited the website again.   

For more detailed information concerning cookies, you can visit the addresses https://www.aboutcookies.org/  and https://www.allaboutcookies.org/.

Obtaining Personal Data Through Cookies

When you visit our website for the first time, a screen appears concerning your preferences of cookie. Cookies in accordance with the cookies you have allowed to be used on this screen are stored on your browser/device. Each cookie usually contains the following elements:

  • The server to which cookie is sent,
  • Predetermined lifetime of the cookie,
  • Generally, a randomly generated unique identifier/value (used by the website server sending the cookie to recognize you as you navigate between pages).

Data is collected entirely through automated methods via cookies. Cookies can be categorized based on their owners, lifetimes, and purposes of use:

 

  • Cookies depending on their owners are divided into first-party cookies, which are placed on your device by the website you visit (in this case, first-party cookies are provided by ZenSmileTown), and third-party cookies, which are provided by different companies that provide services to or partner with the website.
  • Cookies depending on the lifetime: There are session cookies, which are deleted when the visitor leaves the website, and persistent cookies, which are stored on the visitor’s device for a predetermined lifespan and are used to remember the visitors and their preferences during their next visit.                   
  • Cookies depending on their intended use are used for strictly necessary purposes, analytical purposes, and targeting/advertising purposes.

“Data Collected through Cookies, Purposes of Use, and Legal Grounds”

Cookies collect and process data related to user activity logs, including your browser and operating system, IP address, user ID, visit date and time, access status, use of website features, search queries you enter, frequency of your visits to our website, language preferences, and transactions you have performed on pages.

Cookies are used for ensuring the stability of your visit to our website and your experience here, remembering your information for your next visit, improving the functionality and content of the site, evaluating website usage statistically, presenting the content on the site in the most effective way for you and your device, and providing users with customized services and advertisements based on preferences and usage habits. Cookies are categorized and used based on their purposes and functions. Below, you will find information about the cookies used on our website categorized by their types, providers of these cookies, foreign countries to which personal data may be transferred through cookies, and the specific purposes and legal grounds for each cookie:

  1. Essential Cookies

These are cookies that are necessary for the use and functionality of the website. If essential cookies are disabled, access to some or all of the site may not be possible. Personal data processed through essential cookies is processed because data processing is mandatory for the establishment, use, or protection of a right specified in Article 5/2e of the Personal Data Protection Law, for the purpose of providing products and services and conducting activities in compliance with the legislation.

The essential cookies used on our website, their providers, and their purposes are as follows:

Cookie

Type

Period

Remark

Cookieyes-consent

CookiYes / United Kingdom

1 Year

CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

 

 

 

2.Functional Cookies

Functional cookies help perform specific functions on the website, such as sharing website content on social media platforms, collecting feedback, and enabling other third-party features. Functional cookies are also used to remember user preferences on the website. For example, they may store preferences like language, currency choice, or the “remember me” option to avoid re-entering login information when logging in from the same browser. Personal data processed through functional cookies is processed with your explicit consent as specified in Article 5/1 of the Personal Data Protection Law, for the purpose of remembering preferences and enhancing the customer experience. Cookies from foreign sources are processed and shared with overseas cookie providers with your explicit consent as specified in Article 9/1 of the Personal Data Protection Law.

The functional cookies used on our website, their providers, and their purposes are as follows:

Cookie

Type

Period

Remark

pll_language

Polylang / France

1 Year

Polylang sets this cookie to remember the language the user selects when returning to the website and get the language information when unavailable in another way.

TawkConnectionTime

Tawk To / United Kingdom

Session

Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.

twk_idm_key

Tawk To /

United Kingdom

Session

Tawk set this cookie to allow the website to recognise the visitor in order to optimize the chat-box functionality.

 

  1. Analytical Cookies

Analytical cookies gather information about how users utilize the website. These cookies are used to improve/develop user experiences. They collect data such as the pages viewed by users, click counts, scrolling movements on pages, and entry and exit times to and from these pages. Personal data processed through analytical cookies is processed with your explicit consent as per Article 5/1 and Article 9/1 of KVKK for the purpose of analyzing visitor requests and is shared with cookie providers abroad.

The analytical cookies used on our website, their providers, and their purposes are as follows:

Cookie

Type

Period

Remark

G-GY2SCW0DH6

Google / USA

1 Year

An Analysis Tool Showing How Many Cookies have remained on the relevant web pages.

Tawk.to

 

TawkTo /United Kingdom

1 Year

We would like to obtain contact details from the user for correspondence by recording IP.

 

 

 

 

_fbp

Meta / USA

3 months

Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.

_ga_*

Google / USA

1 year 1 month 4 days

Google Analytics sets this cookie to store and count page views.

 

_ga

 

Google/ USA

1 year 1 month 4 days

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

 

CONSENT

 

Google / USA

 

2 Years

 

YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.

 

  1. Marketing Cookies

Marketing cookies are used to present advertisements/campaigns based on users’ interests and to measure the effectiveness of marketing activities. Personal data processed through marketing cookies is processed with your explicit consent as per Article 5/1 and Article 9/1 of KVKK for the purpose of conducting marketing processes, marketing analysis studies, and carrying out advertising/campaign/promotion processes and shared with cookie providers abroad. The marketing cookies used on our website, their providers, and their purposes are as follows:

Cookie

Type

Period

Remark

918056059268751

Meta / USA

During the Session

Pixel Retargetıng To Be Used For Recycling Again

GTM-TNK6F62

Google /USA

During the Session

Google Marketing

YSC

Google /USA

session

Youtube sets this cookie to track the views of embedded videos on Youtube pages.

VISITOR_INFO1_LIVE

Google /USA

5 months 27 days

 

YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.

fr

Meta / USA

3 months

Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.

 

5.Uncategorized Cookies

In addition to the cookie categories mentioned above, we also process some of your personal data through cookies that fall outside of those categories. The usage of these cookies is carried out based on your explicit consent as specified in Article 9/1 and Article 5/1 of the Personal Data Protection Law.

The other cookies used on our website, their providers, and their purposes are as follows:

Cookie

Type

Period

Remark

VISITOR_PRIVACY_METADATA

 

5 months 27 days

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

 

Along with your visit to our website, certain personal data of yours is processed through identifiers other than cookies. Below, you will be provided with detailed information about your personal data processed during the navigation process on our site, purposes of processing the data, and the legal justifications. All navigation processes on our site are listed in headings, and if you are involved in any of the specified processes, you can read the lower part of the relevant heading to directly learn about the processes.

Your Personal Date Processed according to the Processes, Purposes of Processing Personal Data and the Legal Grounds

In the process of obtaining certain logs during the visit to Web site;

Your Personal Data Processed

Purposes of Processing Personal Data

Legal Grounds

 

 

 

 

 

 

 

 

●        Process Security (IP number and IP Protocol, URL, Period of Staying on the page, MAC Address, Start and end time of connection) data

 

 

 

 

 

 

 

 

 

 

 

For Carrying out Information Security Processes (obtaining your data for the log records stipulated in the Law Number 5651)

 

KVKK Art.5/2(a):

Based on the subparagraph specifying that it is clearly stipulated in the Laws

 

 

(It is clearly stipulated that we can carry out said data processing activity under the heading of said hosting  provider in art.5 of the “Law Number 5651 on Regulating the Broadcasts in Internet Environment and Fighting Against the Crimes Committed Through these Broadcasts.”)

 

 

 

 

 

 

 

 

 

 

●        Process Security (IP number and IP Protocol, URL, Period of Staying on the page, MAC Address, Start and end time of connection) data

 

 

 

 

 

 

 

 

 

 

For Carrying out Storage and Archive Activities (storing  your data for the log records stipulated in the Law Number 5651)

 

 

 

 

KVKK Art.5/2(a): Based on the subparagraph specifying that it is clearly stipulated in the Laws

 

 

 

 

(It is clearly stipulated that we can store said data processing activity under the heading of said hosting  provider in art.5 of the “Law Number 5651 on Regulating the Broadcasts in Internet Environment and Fighting Against the Crimes Committed Through these Broadcasts.”)

 

all these mentioned above are processed in addition to the cookies.

 

Persons to whom and for which reasons said Personal Data is transferred

In the event that your personal data is required to be transferred within the framework of KVKK Art.28/1, such personal data of yours may be transferred to the relevant authorities without the obligation of clarification and seeking your express consent.

Apart from these mandatory situations, your personal data may be transferred to the public authorities set forth in the laws (administrative authorities such as Ministries) and within the purposes and limitations stipulated in the law if the same is required under the conditions set forth in the laws.

Your personal data is not transferred to the parties in the country and abroad except for your legal obligations that do not have the obligation of clarification and not require your express consent.

 

 

Methods for Collecting Personal Data

When you visit our web site, your personal data is automatically obtained.

Your Rights Concerning your Personal Data

Relevant persons must communicate their rights concerning their personal data primarily to the data controller.

 

 

In relation to your personal data and within the scope of the relevant law,  you may:

 

a) learn whether or not your personal data has been processed,

 

b) demand information if your personal data has been processed,

 

c) learn about the purpose of processing your personal data and whether or not the same has been used in accordance with its purpose, 

 

ç) know the third persons to whom your personal data has been transferred in the country or abroad,

 

d) request correction of your personal data if they have been processed incompletely or inaccurately,

 

e) request your personal data to be deleted or disposed if the reasons that require processing of your personal data has disappeared,

 

f) request the transactions carried out in accordance with subparagraphs (d) and (f) to be notified to the third persons to whom your personal data has been transferred,

 

g) object to any result against you by automatically analyzing your personal data processed,

 

ğ) exercise the right to cover the damages if you incur losses since your personal data has been illegally processed. 

 

Application Method

You may make your application:

Following items must be available in your application;

  • Your name, surname and; signature if the application is made in written,
  • R. ID Number for Turkish Citizens; nationality, passport number or if any, id number for foreign persons,
  • Your residence or business address as the basis for notification,
  • If any, electronic e-mail address, telephone and fax number for sending notification,
  • Subject of the application and if nay, relevant information and documents must also be added to the application.

 

ZenSmileTown reserves its right to verify your identity.

You can reach the application procedures and rules and more detailed information through the “Communiqué Regarding Application Procedures and Principles to the Data Controller(“Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ“)” available in Personal Data Protection Authority.